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Understanding Critical Time Intervention

Understanding Critical Time Intervention 

Want to know more about Critical Time Intervention (CTI)? Considering it as a model for your agency? Join us for this course, which covers the principles of, evidence for, and phases of CTI. We will also discuss how to make community linkages and ways to bring CTI and/or CTI principles into your agency

CTI is a time-limited care coordination model that mobilizes support for vulnerable individuals during critical times of transition in their lives. The aim of CTI is to facilitate continuity of care and community integration by ensuring that these individuals have enduring ties to their community. This evidence-based practice has been adapted across the United States and internationally for use with formerly incarcerated individuals, veterans who have a history of recurrent homelessness, young people who experienced first episode psychosis, and other vulnerable groups during periods of transition. Our multimedia web-based course is led by CTI experts and utilizes an adult learning approach. The course covers the key principles of the CTI model, evidence for its effectiveness, and the tools that teams need to implement it.

Meet the Instructors

Bebe SmithBebe Smith, MSW, LCSW, is a clinical social worker, consultant and trainer. She is a former clinical assistant professor of social work and psychaitry at the University of North Carolina at Chapel Hill. In her clinical and educational work, Bebe has focused on helping people with severe mental illness with interventions and strategies that are key to social work practice—family psychoeducation, psychotherapy, case management and self-empowerment. She led a pilot of Critical Time Intervention in North Carolina, and successfully championed the model for adoption by the state mental health system in 2014. Bebe graduated from Vassar College with a BA in English in 1984, and received her MSW from the UNC School of Social Work in 1993. She worked as a volunteer in a psychiatric hospital in England in 1984; and received some of her best training as a graduate student at Club Nova, a clubhouse model program in Carrboro, N.C. She was the NASW NC Social Worker of the Year for 2012.



  • Week 1: The CTI Approach
  • Week 2: The CTI Team & Pre – CTI
  • Week 3: The three phases of CTI
  • Week 4: Implementation and Fidelity
  • Week 5: Short class presentations and feedback



Certificates of Completion are awarded to participants who have attended the all five, live webcasts, completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 7.5 hours of continuing education credit will be awarded upon completion of this course. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.



If you need accommodations for disability, please contact t3’s Managing Director, Rachel Ehly,



If you would like to report a complaint, please email Ken Kraybill, t3 Director of Training,; or t3 Managing Director, Rachel Ehly,


Center for Social Innovation, Provider #1457, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education ACE) program. The Center for Social Innovation maintains responsibility for the program. ASWB Approval Period: 10/17/2017 to 10/17/2020. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 7.5 continuing education clock hours.

Center for Social Innovation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. The Center for Social Innovation is solely responsible for all aspects of the programs.

This course has been approved by the Center for Social Innovation, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, The Center for Social Innovation is responsible for all aspects of their programing.