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Trauma Radiates Outward: Impact of working with marginalized populations

Trauma Radiates Outward: Impact of Working with Marginalized Populations

This 3-week course will focus on the impact of working with marginalized and traumatized populations, with specific attention to burnout, compassion fatigue, vicarious trauma and secondary traumatic stress. We will explore various risk and protective factors, the importance of preventing and addressing the negative impact of the work at the individual and organizational level, and identify strategies for continued growth. 

This course could benefit any individuals in organizations serving people who experience trauma and/or are chronically marginalized and under-resourced (e.g. individuals and families experiencing homelessness, domestic violence, incarceration, poverty, community violence, substance use).


Meet the instructor

Catherine GlennCatherine Glenn is a licensed psychologist working with t3 to provide training on trauma-informed models of care. Her clinical work and research center on the promotion of trauma-informed models of therapy and service provision, a commitment to social justice, and an interest in mindfulness-based approaches to therapy. She has a private therapy practice in Arlington, MA, and also provides clinical supervision to advocates at The Second Step, a domestic violence agency in MA. She holds a Master’s of Science in Education from Hunter College, and a PhD from Boston College.



  • Class 1: Exploration of a range of ways that working with traumatized and marginalized populations can impact staff (e.g. burnout, vicarious trauma, compassion fatigue, secondary trauma) and organizations.
  • Class 2: Exploration of individual, situational, and organizational risk factors and predictors of these negative consequences.
  • Class 3: Exploration of various personal and organizational strategies that can address, manage and prevent the negative impact of working with traumatized populations on staff and organizations. Exploration of strengths and growing edges for participants at the individual, staff, and organizational level.



Certificates of Completion are awarded to participants who have attended the all three, live webcasts (or watched the webcast recordings in their entirety), completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 3.5 hours of continuing education credit will be awarded upon completion of this course through ASWB, NAADAC, and NCBB. Certificates will be emailed directly to participants about two weeks after the completion of the final webcast.



If you need accommodations for disability, please contact t3’s Managing Director, Rachel Ehly,



If you would like to report a complaint, please email Ken Kraybill, t3 Director of Training,; or t3 Managing Director, Rachel Ehly,


Center for Social Innovation, Provider #1457, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education ACE) program. The Center for Social Innovation maintains responsibility for the program. ASWB Approval Period: 10/17/2016 to 10/17/2017. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 3.5 continuing education clock hours.

Center for Social Innovation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. The Center for Social Innovation is solely responsible for all aspects of the programs.

This course has been approved by the Center for Social Innovation, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, The Center for Social Innovation is responsible for all aspects of their programing.