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Tenancy Support in the Context of Housing First

Tenancy Support in the Context of Housing First

Supporting people as they transition into permanent housing is a key part of providing person-centered, recovery-oriented care. Tenancy support (sometimes called psychiatric rehabilitation) encompasses a wide variety of activities and may include identifying community resources, teaching people skills to navigate conversations with landlords and neighbors, mastering activities of daily living (ADLs), developing hobbies, and connecting meaningfully to the community. Over the course of three weeks, we will define the full range of tenancy support, discuss how to create person-centered plans with tenants, and practice the skills needed to have meaningful conversations that support tenant growth and connection.


Meet the Instructor

Lorna Moser, Tenancy Support in the Context of Housing First

Lorna Moser, Ph.D., is a licensed psychologist with specialized training in psychiatric rehabilitation. Lorna is the Director of the Institute for Best Practices within the Center for Excellence in Community Mental Health at the University of North Carolina at Chapel Hill. Lorna's clinical training and experience primarily has been with adults with severe mental illness. She is a mental health services researcher and is the co-author of the Tool for Measurement of ACT (TMACT), a current, comprehensive, recovery-oriented measure of ACT program fidelity. She has evaluated and consulted with ACT teams, community mental health agencies, and governing mental health authorities across the United States and abroad.


Certificates of Completion are awarded to participants who have attended all three, live webcasts (or watch the entire recording for each live session), completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 4.5 hours of continuing education credit will be awarded upon completion of this course through ASWB, NAADAC, and NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.



If you need accommodations for disability, please contact t3’s Managing Director, Rachel Ehly,



If you would like to report a complaint, please email Ken Kraybill, t3 Director of Training,; or t3 Managing Director, Rachel Ehly,


Center for Social Innovation, Provider #1457, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education ACE) program. The Center for Social Innovation maintains responsibility for the program. ASWB Approval Period: 10/17/2016 to 10/17/2017. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 4.5 continuing education clock hours.

Center for Social Innovation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. The Center for Social Innovation is solely responsible for all aspects of the programs.

This course has been approved by the Center for Social Innovation, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, The Center for Social Innovation is responsible for all aspects of their programing.