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How to Implement Critical Time Intervention

How to Implement Critical Time Intervention (CTI) 


Ready to implement Critical Time Intervention? Join this course to learn how. Critical Time Intervention (CTI) is a focused, time-limited approach to case management that is designed to connect people with community supports as they transition into housing from homelessness or institutional settings such as prisons and hospitals. CTI is an evidence-based practice that has been adopted internationally and across the United States to strengthen the support networks of veterans, individuals who have been incarcerated, or those who have experienced recurrent homelessness. We bring together national CTI experts, a team-based learning approach, and engaging multimedia technology. The course covers CTI principles, evidence for CTI, phases of CTI, creating community linkages, fidelity measures, and skills for implementation.

This course will give your agency the tools it needs to implement CTI. During the final session, your team will meet with a t3 faculty coach to discuss implementation challenges and next steps specific to your context.


Meet the Instructors

Tom_BardwellTom Bardwell is a public health professional who specializes in training and technical assistance on the following topics: harm reduction, best practices in case management, stigma, LGBTQ youth, and homelessness. Tom has worked in various settings, including wet and dry shelters, after-school programs, drop-in centers, day care programs, and summer camps. Currently, Tom is tasked with content development for the Substance Abuse and Mental Health Services Administration (SAMHSA) Homeless Resource Center (HRC), an interactive online learning community dedicated to disseminating knowledge and best practices to prevent and end homelessness. Tom is the training liaison for CTI at Center For Social Innovation (C4), working to expand faculty capacity for post-training consultation and ensure fidelity to the CTI model. As an advocate for youth, he served on the Executive Committee and was co-chair of the Disparities Committee for the Massachusetts Commission on LGBT Youth.


KimLivingstoneCKimberly Livingstone, LMSW, is currently working towards her Ph.D. in Social Welfare at the Graduate Center, City University of New York (CUNY). Her areas of research interest include the experiences of people who are homelessness and use services, as well as evidence-based homeless service models like CTI and Housing First. Kim is currently teaching as an adjunct faculty member at the Silberman School of Social Work at Hunter College. She has 12 years of professional experience in homeless services and program management and, for the past two years, was a Silberman Doctoral Fellow working with Dr. Herman and Ms. Conover at Hunter College. She is co-investigator on a qualitative research study exploring service users’ experiences while residing in supportive housing and how people successfully move on to more independent living situations. Kim plans to continue her research in this area. 


Collin_Whelley_no_nameCollin Whelley was first trained in CTI when he was a Street Outreach Worker at the Colorado Coalition for the Homeless in Denver Colorado. He has sense been trained in many other evidence based practices including, harm reduction, trauma informed care, nonviolent crisis intervention, assertive community treatment, Housing First, integrated dual diagnosis therapy, and Motivational Interviewing. CTI borrows from other evidence based practices as well as experience in the field. To train effectively, Collin summons his knowledge of other evidence based best practices and his experiences as a direct care professional to compliment the CTI curriculum.