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Developing Your Identity, Skills, and Confidence as a Supervisor

Good supervision cultivates our professional and personal development, enhances technical skills, raises accountability, and improves client outcomes. It also furthers the implementation of best practices.  

Join us for a five-week course that focuses on the development of supervisory skills. We will emphasize supervision as a relationship and focus on supervision’s core functions: administrative, evaluative, educative, and supportive. Concepts from Motivational Interviewing and trauma-informed care will inform our conversation. 

Meet the Instructors  


Ayala Livny has worked in homeless services since 1995, working with men, families, children, and young adults to improve health outcomes and navigate systems. She most recently spent 11 years as the Program Manager at Youth On Fire, a drop-in center for youth and young adults ages 14-24 who are experiencing homelessness, based in Cambridge, MA. Her focus has been creating safe and welcoming spaces that incorporate harm reduction, HIV prevention, trauma-informed services, and positive youth development practices. Ayala also has an extensive background in organizational culture, substance use and addiction services, policy advocacy, positive youth development, performance measurement, facilitative leadership, community collaboration, and working with non-clinical staff to provide trauma-informed services. She participates in the Massachusetts Special Commission on Unaccompanied Homeless Youth, and is on the Advisory Board for the Y2Y Initiative to create a new student-run overnight shelter for young adults experiencing homelessness. 


Ken_Kraybill_no_name.pngKen Kraybill has worked in health, behavioral health, and homelessness/housing for over 30 years. He is a Senior Associate at the Center for Social Innovation and Director of Training for t3 (think. teach. transform.). Drawing upon his direct service and supervisory experience, Ken has developed various curricula in best practices. He provides onsite and online training nationally on Motivational Interviewing, supervision, outreach and engagement, tenancy support, trauma-informed care, and renewal for care providers. Ken has an MSW from the University of Washington in Seattle and an undergraduate degree from Goshen College in Indiana.



  • Week 1: Introduction and Overview of Supervision
  • Week 2: Administrative Dimensions of Supervision
  • Week 3: Evaluative Dimensions of Supervision
  • Week 4: Educative and Clinical Dimensions of Supervision
  • Week 5: Supportive Dimensions of Supervision



Certificates of Completion are awarded to participants who have attended the all five, live webcasts (or watch the entire recording of each live session), completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 9 hours of continuing education credit will be awarded upon completion of this course through ASWB and NAADAC. 6 hours of ocntinuing education credit will be awarded upon completion of this course through NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.



If you need accommodations for disability, please contact t3’s Managing Director, Rachel Ehly,



If you would like to report a complaint, please email Ken Kraybill, t3 Director of Training,; or t3 Managing Director, Rachel Ehly,


Center for Social Innovation, Provider #1457, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education ACE) program. The Center for Social Innovation maintains responsibility for the program. ASWB Approval Period: 10/17/2016 to 10/17/2017. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 9 continuing education clock hours.

Center for Social Innovation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. The Center for Social Innovation is solely responsible for all aspects of the programs.

This course has been approved by the Center for Social Innovation, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, The Center for Social Innovation is responsible for all aspects of their programing.