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LGBTQ client engagement

LGBTQ Client Engagement

In this bundle of seven tapas, various aspects of client engagement are explored, paying particular focus to LGBTQ clients. Beginning broadly with sexual orientation and gender identity (SOGI) concepts, the bundle then examines challenges and key points that may arise with specific populations. 

Meet the instructor

Mark_Dones

Marc Dones is a leader in equity-based systems transformation and Director of SPARC (Supporting Partnerships for Anti-Racist Communities). Marc's work has focused on transforming service delivery systems to better care for vulnerable populations. Previously, Marc worked at the Massachusetts Executive Office of Health and Human Services designing and implementing program and policy responses for youth experiencing homelessness and LGBTQ communities facing health inequities.